Gold Loan Manager

Account & Data Deletion

Last updated: October 17, 2026

You can delete your DueGold account and its data at any time, either directly in the app or by requesting it here. Account deletion cannot be undone.

Option 1 — Delete in the app (instant)

Recommended

Steps

Open DueGold and sign in.
Go to the Profile tab.
Scroll to the bottom and tap Delete Account.
Confirm when prompted.

Your account, records, and associated jewel photos are removed from the active service after the request succeeds.

Option 2 — Request deletion by email

If you no longer have the app installed or can't sign in, email us from the address associated with your account and we'll delete it for you.

What to include

Send from the same email address you used to sign in to DueGold.
Subject line: "Delete my DueGold account".

We process email requests within 7 days and will confirm once your data has been deleted.

What gets deleted

Data	Deleted?
Account & sign-in details	Yes — permanently
Loan records (amounts, dates, banks, notes)	Yes — permanently
Payment history	Yes — permanently
Jewel details & associated photos, including additional photos	Yes — from the active service
App purchase/unlock status	Yes — from DueGold; your store purchase history is managed by the store
Invitations you created	Yes — collaborators lose access to your account

This action cannot be undone in the app. Copies you exported or shared, including copies on another person's device, are outside DueGold. Service-provider backups may be retained temporarily under the provider's backup schedule. If you just want to stop using the app without losing your data, sign out instead of deleting your account.

See our Privacy Policy for more on what we collect and why.

Need help with a deletion request?

sathyajithray.n@gmail.com